1. We respect your privacy
1.1 Shivom Enterprises Pty Ltd Trading as UV’S IMPEX respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere
to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2 "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information
2.1 Shivom Enterprises Pty Ltd Trading as UV’S IMPEX will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2 You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited
to, when you provide feedback, when you provide information about your personal or
business affairs, change your content or email preference, respond to surveys and/or
promotions, provide financial or credit card information, or communicate with our customer
support.
2.3 Additionally, we may also collect any other information you provide while interacting with
us.
3. How we collect your personal information
3.1 Shivom Enterprises Pty Ltd Trading as UV’S IMPEX collects personal information from
you in a variety of ways, including when you interact with us electronically or in person,
when you access our website and when we provide our services to you. We may receive
personal information from third parties. If we do, we will protect it as set out in this Privacy
Policy.
4. Use of your personal information
4.1 Shivom Enterprises Pty Ltd Trading as UV’S IMPEX may use personal information
collected from you to provide you with information, updates and our services. We may also
make you aware of new and additional products, services and opportunities available to
you. We may use your personal information to improve our products and
services and better understand your needs.
4.2 Shivom Enterprises Pty Ltd Trading as UV’S IMPEX may contact you by a variety of
measures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information
5.1 We may disclose your personal information to any of our employees, officers, insurers,
professional advisers, agents, suppliers or subcontractors insofar as reasonably
necessary for the purposes set out in this Policy. Personal information is only supplied to
a third party when it is required for the delivery of our services.
5.2 We may from time to time need to disclose personal information to comply with a legal
requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a
legal proceeding or in response to a law enforcement agency request.
5.3 We may also use your personal information to protect the copyright, trademarks, legal
rights, property or safety of Shivom Enterprises Pty Ltd Trading as UV’S IMPEX,
www.saurbhi.com.au, its customers or third parties.
5.4 Information that we collect may from time to time be stored, processed in or transferred
between parties located in countries outside of Australia.
5.5 If there is a change of control in our business or a sale or transfer of business assets, we
reserve the right to transfer to the extent permissible at law our user databases, together
with any personal information and non-personal information contained in those databases.
This information may be disclosed to a potential purchaser under an agreement to
maintain confidentiality. We would seek to only disclose information in good faith and
where required by any of the above circumstances.
5.6 By providing us with personal information, you consent to the terms of this Privacy Policy
and the types of disclosure covered by this Policy. Where we disclose your personal
information to third parties, we will request that the third party follow this Policy regarding
handling your personal information.
6. Security of your personal information
6.1 Shivom Enterprises Pty Ltd Trading as UV’S IMPEX is committed to ensuring that the
information you provide to us is secure. In order to prevent unauthorized access or
disclosure, we have put in place suitable physical, electronic and managerial procedures
to safeguard and secure information and protect it from misuse, interference, loss and
unauthorized access, modification and disclosure.
6.2 The transmission and exchange of information is carried out at your own risk. We cannot
guarantee the security of any information that you transmit to us, or receive from us.
Although we take measures to safeguard against unauthorized disclosures of information,
we cannot assure you that personal information that we collect will not be disclosed in a
manner that is inconsistent with this Privacy Policy.
7. Access to your personal information
7.1 You may request details of personal information that we hold about you in accordance with
the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable
for the provision of information. If you would like a copy of the information, which we hold
about you or believe that any information we hold on you is inaccurate, out of date,
incomplete, irrelevant or misleading, please email us at info@uvsimpex.com.au.
7.2 We reserve the right to refuse to provide you with information that we hold about you, in
certain circumstances set out in the Privacy Act.
8. Complaints about privacy
8.1 If you have any complaints about our privacy practices, please feel free to send in details
of your complaints to PO Box 1110, Harrispark, New South Wales, 2150. We take
complaints very seriously and will respond shortly after receiving written notice of your
complaint.
9.Changes to Privacy Policy
9.1 Please be aware that we may change this Privacy Policy in the future. We may modify this
Policy at any time, in our sole discretion and all modifications will be effective immediately
upon our posting of the modifications on our website or notice board. Please check back
from time to time to review our Privacy Policy.
10. Website
10.1 When you visit our website
When you come to our website (www.saurbhi.com.au) we may collect certain information
such as browser type, operating system, website visited immediately before coming to our
site, etc. This information is used in an aggregated manner to analyze how people, use
our site, such that we can improve our service.
10.2 Cookies
We may from time to time use cookies on our website. Cookies are very small files which
a website uses to identify you when you come back to the site and to store details about
your use of the site. Cookies are not malicious programs that access or damage your
computer. Most web browsers automatically accept cookies but you can choose to reject
cookies by changing your browser settings. However, this may prevent you from taking full
advantage of our website. Our website may from time to time use cookies to analyses
website traffic and help us provide a better website visitor experience. In addition, cookies
may be used to serve relevant ads to website visitors through third party services such as
Google AdWords. These ads may appear on this website or other websites you visit.
10.3 Third party sites
Our site may from time to time have links to other websites not owned or controlled by us.
These links are meant for your convenience only. Links to third party websites do not
constitute sponsorship or endorsement or approval of these websites. Please be aware
that Shivom Enterprises Pty Ltd Trading as UV’S IMPEX is not responsible for the privacy
practices of other such websites. We encourage our users to be aware, when they leave
our website, to read the privacy statements of each and every website that collects
personal identifiable information.
1st July 2016
